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The service productivity and quality challenge

フォーマット:
図書
責任表示:
edited by Patrick T. Harker
言語:
英語
出版情報:
Dordrecht ; Boston : Kluwer, 1995
形態:
vi, 507 p. : ill. ; 25 cm
著者名:
Harker, Patrick T., 1958- <DA02432276>  
シリーズ名:
International studies in the service economy ; 5 <BA11581612>
書誌ID:
BA25990234
ISBN:
9780792334477 [0792334477]  CiNii Books  Webcat Plus  Google Books
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