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Auditing your customer service : the foundation for success

フォーマット:
図書
責任表示:
John Leppard and Liz Molyneux
言語:
英語
出版情報:
London ; New York : Routledge, 1994
形態:
xii, 132 p. : ill. ; 21 cm
著者名:
シリーズ名:
Marketing for managers <BA23989631>
書誌ID:
BA23989562
ISBN:
9780415097321 [0415097320] (: pbk.)  CiNii Books  Webcat Plus  Google Books
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